Accessibility

The Sultanate of Oman’s Portal, through its website, seeks to provide everything that is new and useful in a way, easy and accessible to members of society. It is also keen to provide safety and quality means to its users in the context of the constant renewal of updating the websites according to the digital development and the accessibility standards that have been set by the World Wide Web Consortium W3C. The Ministry of Information website also considered the global standards for web design and the recommendations of the World Summit on Informatics. The Website was also developed using cascading style sheets (CSS).
The Sultanate of Oman’s Portal is distinguished by its ease of browsing, the simplicity of the interface, the harmony of colours and the diversity of images instead of using text words. Images and logos have also been described on the Website to facilitate the work of screen reader programs that have been implemented to make it easier for users with special needs to know and understand these elements presented therein.
We are pleased to manage the Sultanate of Oman’s Portal to receive your inquiries about accessibility. We are also pleased to receive your comments on any difficulty or defect that you may encounter while browsing the Sultanate of Oman’s Portal. To contact, please send an email to the following address: portal@omaninfo.om

Text Reader

The Sultanate of Oman’s Portal has a “text reader”, which is one of the aids in reading the texts on the website. This service facilitates the user by enabling him to listen to the contents of the website. This technique is very useful for the visually impaired. It also considers those who are difficult to distinguish between the colours that are close together, as well as the website's users who face difficulties in reading texts with different coloured backgrounds or with different fonts and sizes across the Internet.
When clicking on the “Listen” link, you can listen to the electronic content in a clear voice in the form of an audio recording. The user may also change the volume of sound in proportion to his audio capabilities.
This content can be downloaded as an MP3 audio file to the user's computer by clicking on the “No sound?” option in the audio player. This feature allows users to download the contents of the site as audio files and listen to them later on their computers or portable music players.

Protection and Safety

Sensitive information, electronic storage and information transfer operations are protected through the use of appropriate information security technologies and a comprehensive information security system that complies with ISO27001.

Web Browsers

You can view the Sultanate of Oman’s Portal and take full advantage of the services provided through it, using many popular web browsers. However, when browsing the Sultanate of Oman’s Portal system, you must use Internet Explorer 9 browser, which is fully compatible with the Sultanate of Oman’s Portal system. We also stress the necessity of updating the browsing tools as provided by your device, as latest versions have safer and better features. Also, Java codes must be enabled in the web browser you are using in order to use the website better. You can use the link below to find out the steps that need to be taken to activate the Java codes in the browser in the event that Java is not activated in the Internet browser. http://java.com/en/download/help/enable_browser.xml

Font Size

The size of the texts can be adjusted by using the font size expansion and reduction feature on the website. The text of the website can also be displayed in the size chosen by the site user through the browser itself. In the Internet Explorer browser on a personal computer (PC), the appropriate font size can be chosen through the “View” menu.

Text Size

The website was developed to allow the user to control the text sizes. You can change the text size in Microsoft Internet Explorer by selecting View > Text Size followed by your preferred text size from “smallest” to “largest”. The default setting is “medium”.

Software for Opening and Reading Files

The Sultanate of Oman’s Portal allows you to view texts through Adobe PDF Reader (http://www.adobe.com/products/acrobat/readstep2.html).
You can also use the link below to convert PDF documents into written text DOC or HTML directly from a web browser and without the need to download any software to your device.
http://www.adobe.com/products/acrobat/access_onlinetools.html

Mobile and Smart Phones

To keep pace with the technical revolution in the field of mobile communications, it has been made available to browse the Sultanate of Oman’s Portal website via mobile phones, which is a quick and easy version for mobile phones. This copy also provides all the contents of the Sultanate of Oman’s Media Portal compatible with its web browsers.
In addition, the possibility of obtaining a number of services provided by the Sultanate of Oman’s Media Portal was provided through the use of SMS technology.

Communication Channels

The Sultanate of Oman’s Media Portal provides many different communication channels for its users to choose what suits them best to communicate and provide us with suggestions, opinions and discussions that help us in providing the best services. You can communicate with us in the following ways:
- E- mail
- Social media channels: Facebook, Twitter, YouTube, google +.
In addition, the Sultanate of Oman’s Media Portal is constantly seeking your opinions on the services it provides monthly in the field of “Opinion Poll”.
Therefore, we hope that you will communicate to achieve the desired goals from the Sultanate of Oman’s Media Portal and provide you with the best services and develop them on an ongoing basis to serve their users and the society at large.

Shortcuts and Keyboard Settings

You can use the keyboard to enhance the ease of access to the operating system controls that you use, so that you can browse using the keyboard and shortcuts only, without resorting to using the cursor as some may prefer.
The following are some of the setup steps and instructions used in Microsoft Windows operating system:
- F1: Display the help file for the current program.
- F4: Redo the last operation.
- F11: To display the page content in full screen.
- Ctrl + Z: Undo the last operation.
- Ctrl + F10: Minimize the active window.
- Tab: Move between website page elements.
- Alt + Tab: Move between the currently used tabs.
- Windows key + D: Show the desktop.
- Windows key + E: Start the Windows browser.
- Windows key + U: Opens Accessibility Centre window and changes access options on your computer.
- Ctrl + C: Copy shaded items to the clipboard.
- Ctrl + V: Paste items in the clipboard.
- Ctrl + X: Crop shaded objects (with a copy on the clipboard)
- Ctrl + N: Open a new window.
- Alt + letter: Activate the list represented by a specific letter, for example: You can view the “File” menu by clicking Alt + F.
Here are some setup steps and instructions used in the Apple Macintosh operating system:
- Command + Shift +?: Open the help window.
- Command + Z: Undo or repeat an operation.
- Command + N: Open a new document in the current application / new browsing window.
- Command + Q: Exit the used application.
- Option
- Command + M: Shrink open windows and return them to the dock.
- Option
- Command + C: to copy the shaded text format.
- Command + V: Paste contents in clipboard, cursor location.
- Command + X: Remove the selection and place it on the clipboard
- Control + F2: Highlights the menu bar.
- Control + F5: toolbar shading.
- Command + M: Minimize the window.
- Option
- Command + M: Minimize all windows.
- F 10: Show all windows.
- F 11: Show the desktop window.

Using the keyboard to navigate

You can navigate through our website easily by using the keyboard, as follows:

- Use the arrow buttons to move up or down the page.

- Use the Tab button to move between links.

- Use the Return or Enter button to select the link.

- Use the Backspace button to return to the previous page.